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ERIC Number: EJ1371461
Record Type: Journal
Publication Date: 2023
Pages: 21
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2046-9012
EISSN: EISSN-2046-9020
Available Date: N/A
Exploring Employee Well-Being during the COVID-19 Remote Work: Evidence from South Africa
Mahomed, Fatima; Oba, Pius; Sony, Michael
European Journal of Training and Development, v47 n10 p91-111 2023
Purpose: The COVID-19 pandemic has rapidly accelerated a shift to remote working for previously office-based employees in South Africa, impacting employee outcomes such as well-being. The remote work trend is expected to continue even post the pandemic, necessitating for organizational understanding of the factors impacting employee well-being. Using the Job Demands-Resources model as the theoretical framework, this study aims to understand the role of job demands and resources as predictors of employee well-being in the pandemic context. Design/methodology/approach: A self-administered online survey questionnaire was used to gather quantitative data about remote workers' (n = 204) perceptions of specifically identified demands, resources and employee well-being. Descriptive statistics, Pearson's correlation and moderated hierarchical regression were used to analyse the data. Findings: This study found that job demands in the form of work-home conflict were associated with reduced employee well-being. Resources, namely, job autonomy, effective communication and social support were associated with increased employee well-being. Job autonomy was positively correlated to remote work frequency, and gender had a significant positive association to work-home conflict. Social support was found to moderate the relationship between work-home conflict and employee well-being. Findings suggest that organizations looking to enhance the well-being of their remote workforce should implement policies and practices that reduce the demands and increase the resources of their employees. The significant association of gender to work-home conflict suggests that greater interventions are required particularly for women. This study advances knowledge on the role of demands and resources as predictors of employee well-being of remote workforces during COVID-19 and beyond. Originality/value: This paper provides insight on employee well-being during COVID-19 remote work. Further, the findings suggest that organizations looking to enhance the well-being of their remote workforce should implement policies and practices that reduce the demands and increase the resources of their employees. The significant association of gender to work-home conflict suggests that greater interventions are required particularly for women. To the best of the authors' knowledge, this is the first study carried out to explore the employee well-being during COVID-19 pandemic and will be beneficial to stakeholders for understanding the factors impacting employee well-being.
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Africa
Grant or Contract Numbers: N/A
Author Affiliations: N/A