ERIC Number: EJ1361455
Record Type: Journal
Publication Date: 2023-Jan
Pages: 10
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-8756-3894
EISSN: EISSN-1559-7075
Available Date: N/A
Mobile Performance Support Systems: Characteristics, Benefits, and Conditions
Huang, Yao; Klein, James D.
TechTrends: Linking Research and Practice to Improve Learning, v67 n1 p150-159 Jan 2023
Mobile performance support systems (MPSS) involve the use of handheld and wearable devices to assist workers to complete job tasks that are not tied to a fixed location. This paper acknowledges MPSS as an emerging human performance technology (HPT) intervention and distinguishes the differences between mobile learning and MPSS. MPSS focuses on performance outcomes, whereas mobile learning focuses on learning outcomes. The paper presents a review of the foundations for MPSS while focusing on its delivery methods, characteristics, benefits, and use conditions in the workplace. Implications for HPT practitioners to make informed decisions when considering adopting MPSS in their organizations are provided.
Descriptors: Telecommunications, Handheld Devices, Electronic Equipment, Information Technology, Intervention, Work Environment, Learning Processes, Outcomes of Education, Job Performance, Comparative Analysis, Decision Making, Workplace Learning
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A