Across the globe, the educational system from school level to higher education has been collapsed due to the novel COVID-19, which has raised significant challenges to the educators. In this context, a qualitative research analysis was conducted using Online focus group qualitative design, Online survey questionnaire and Online interviews to study the perspectives of the online teaching learning process in this pandemic period. Overall 65 educators and 35 parents participated in this research. Thematic inductive coding method was used to analyze the data and the most frequent themes are coded and categorized using bucketing method. Interpretation of data was done by calculating the frequency and percentage of the themes of the buckets. Data source triangulation approach was used to ensure the accuracy and truthfulness of the research findings. The finding reveals that online teaching is a flexible mode of teaching, but individual attention is reduced and the educators are not happy with the online examination. Engaging learners is an interesting part where teachers need more training and faculty development programs to prepare effective e-content and engaging materials.