In the first week of March 2020, as the COVID-19 pandemic spread worldwide, fourteen American travelers spent a week in Morocco. The researchers analyzed electronic correspondence, journals, recorded discussions among program participants, and interviews. The data suggest that: (1) participants experienced culture shock very early in the trip; (2) travel disruptions (especially luggage loss) affected program participants more than COVID; (3) the program leaders concentrated on problems they felt they "could" solve; (4) exhaustion and stress were prevalent themes for the program leaders; and (5) the program leaders experienced doubt and confusion while helping program participants. We recommend that study abroad officials reexamine faculty and students' preparation and emergency procedures and avoid over-relying on third-party providers. We conclude that during a crisis, problem-focused coping can be a stress-reducing mechanism for study abroad program participants.