COVID-19 has impacted the majority of the world's sectors. In most places throughout the world, education is the only industry that has entirely transitioned to an online method. During the pandemic, online learning was the ideal choice for continuing education, particularly in tertiary education. The purpose of this study is to identify the issues and hurdles that English language learners (EFL) have when transitioning to online learning in the second semester of 2020 because to the COVID-19 epidemic. This study's contribution is to analyse learners' new experiences in online education and to examine the practicality of virtual ways of learning. The study discovered that the primary issues influencing and impacting online EFL learning during COVID-19 are technological, academic, and communication concerns. This study focuses on the obstacles and variables that influence the acceptability and usage of E-Learning as a teaching tool in higher education. As a result, it will aid in the development of a strategic plan for the effective implementation of e-learning, as well as the acceptance of technology as a good step toward evolution and transformation.