ERIC Number: EJ1344228
Record Type: Journal
Publication Date: 2022
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1941-126X
EISSN: EISSN-1941-1278
Available Date: N/A
Communicating Changes throughout the Electronic Resources Lifecycle to Library Staff and Users
Sugrim, Sonali
Journal of Electronic Resources Librarianship, v34 n2 p138-148 2022
Electronic resources undergo various changes during their lifecycle from evaluation, to acquisitions, to renewal or cancelation. To keep users abreast of these changes, effective communication is necessary between the electronic resources librarian and the library team. Effective communication is equally important between the electronic resources librarian and library users. At Queens College Library, the Library Team consisting of faculty librarians and staff are alerted to electronic resources changes through emails and posts to a Microsoft Teams library channel. Those lifecycle changes communicated to the Library Team are also featured on a public Electronic Resources Status (ERS) Dashboard, accessible to anyone. The ERS Dashboard and related policies and workflows have helped to streamline communication with the Library Team and users. The author details the techniques used in communicating electronic resources lifecycle changes to the Library Team and users.
Descriptors: Academic Libraries, Electronic Libraries, Library Services, Computer Mediated Communication, Communication Strategies, Teamwork, Users (Information), Change, Computer Software
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New York (New York)
Grant or Contract Numbers: N/A
Author Affiliations: N/A