ERIC Number: EJ1343926
Record Type: Journal
Publication Date: 2021
Pages: 23
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1550-1876
EISSN: EISSN-1550-1337
Available Date: N/A
Exploring Technical Quality Factors That Enhance Mobile Learning Applications Services Using Data Mining Techniques
Abu-Al-Aish, Ahmad
International Journal of Information and Communication Technology Education, v17 n4 Article 14 2021
Mobile learning (m-learning) has become an increasingly attractive solution for schools and universities that utilize new technologies in their teaching and learning setting. This study investigates the technical factors affecting the development of m-learning applications services from students' perspectives. It presents a model consisting of twelve technical factors, including content usefulness, scalability, security, functionality, accessibility, interface design, interactivity, reliability, availability, trust, responsiveness, and personalization. To evaluate the model, a questionnaire was designed and distributed to 151 students in Jerash University, Jordan. The results indicate that all technical factors have positive affects on learner satisfaction and overall m-learning applications services, however the data mining analysis revealed that security and scalability factors exert a major impact on student satisfaction with m-learning applications services. This study gives insight for the future of developing and design m-learning applications.
Descriptors: Computer Oriented Programs, Handheld Devices, Technology Uses in Education, Foreign Countries, Usability, Reliability, Computer Interfaces, Computer System Design, Information Security, Trust (Psychology), Users (Information), User Satisfaction (Information), Undergraduate Students, Information Retrieval
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Jordan
Grant or Contract Numbers: N/A
Author Affiliations: N/A