ERIC Number: EJ1342851
Record Type: Journal
Publication Date: 2022-Jun
Pages: 23
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: N/A
Available Date: N/A
Measuring Business and Professional Communication Skills
Coffelt, Tina; Cosgrove, Samantha; Vance, Bremen
Business and Professional Communication Quarterly, v85 n2 p169-191 Jun 2022
Understanding the expectations of employers contributes to the relevancy of business and professional communication (BPC) courses. Studies that bridge the gap between course content and workplace expectations support this process. This article presents findings from a scale development procedure to analyze BPC skills using a multimodal perspective. Employers (N = 260) were asked what skills they perceive to be communication and how proficient they expect a recent college graduate to be to better understand the expectations that graduates face when entering the job market. The findings have implications for course design, curriculum selection, and program organization.
Descriptors: Communication Skills, Business Administration Education, Test Construction, College Graduates, Employer Attitudes, Factor Analysis, Test Validity
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A