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ERIC Number: EJ1342850
Record Type: Journal
Publication Date: 2022-Jun
Pages: 30
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: N/A
Available Date: N/A
Developing Entry-Level Communication Skills: A Comparison of Student and Employer Perceptions
Kleckner, Mary Jae; Butz, Nikolaus T.
Business and Professional Communication Quarterly, v85 n2 p192-221 Jun 2022
Persistent concerns about college graduates' foundational skills for workforce preparedness compels educators to continue exploring ways to address them. Although effective communication is widely regarded as essential for entry-level professionals, which skills matter most may vary. Employers' satisfaction with communication skills also shifts over time. This study compares regional employers' and undergraduate business majors' satisfaction with given communication skills and their perceptions about various skills' importance. Results showed students rank importance and satisfaction similarly, and students' satisfaction with their skills exceeded employers'. Regressions showed student satisfaction with specific skills predict their perceived importance. Implications for curriculum development are discussed.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com.bibliotheek.ehb.be
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A