ERIC Number: EJ1342713
Record Type: Journal
Publication Date: 2022-Jun
Pages: 27
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1560-4292
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Available Date: N/A
Automated Data-Driven Generation of Personalized Pedagogical Interventions in Intelligent Tutoring Systems
Kochmar, Ekaterina; Vu, Dung Do; Belfer, Robert; Gupta, Varun; Serban, Iulian Vlad; Pineau, Joelle
International Journal of Artificial Intelligence in Education, v32 n2 p323-349 Jun 2022
Intelligent tutoring systems (ITS) have been shown to be highly effective at promoting learning as compared to other computer-based instructional approaches. However, many ITS rely heavily on expert design and hand-crafted rules. This makes them difficult to build and transfer across domains and limits their potential efficacy. In this paper, we investigate how feedback in a large-scale ITS can be automatically generated in a data-driven way, and more specifically how personalization of feedback can lead to improvements in student performance outcomes. First, in this paper we propose a machine learning approach to generate personalized feedback in an automated way, which takes individual needs of students into account, while alleviating the need of expert intervention and design of hand-crafted rules. We leverage state-of-the-art machine learning and natural language processing techniques to provide students with personalized feedback using "hints" and "Wikipedia-based explanations." Second, we demonstrate that personalized feedback leads to improved success rates at solving exercises in practice: our personalized feedback model is used in Korbit, a large-scale dialogue-based ITS with around 20,000 students launched in 2019. We present the results of experiments with students and show that the automated, data-driven, personalized feedback leads to a significant overall improvement of 22.95% in student performance outcomes and substantial improvements in the subjective evaluation of the feedback.
Descriptors: Intelligent Tutoring Systems, Automation, Feedback (Response), Dialogs (Language), Natural Language Processing, Intervention, Problem Solving, Data, Academic Achievement
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
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