Instructional video is a dynamic and essential content-delivery tool in online courses. However, when providing support to faculty in the design of online instruction, instructional designers may not accurately understand faculty's expectations and perspectives. This study attempted to analyze the perspectives of the designer and those of the faculty to enhance mutual understanding between the two groups. We attempted to derive the best practices concerning the production and employment of instructional videos in online courses from these two perspectives. Two surveys were administered to collect data for the study, one to the faculty and another to the instructional designers at a major eastern state university in the United States. Based on the survey results concerning instructional videos in online education, faculty and instructional designers share similar views regarding best practices of using videos in online courses. However, differences exist in terms of the video styles and the optimal video length.