ERIC Number: EJ1332075
Record Type: Journal
Publication Date: 2022
Pages: 18
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1353-8322
EISSN: N/A
Available Date: N/A
Quality Management, Performance Measurement and Indicators in Higher Education Institutions: Between Burden, Inspiration and Innovation
Quality in Higher Education, v28 n1 p11-28 2022
Performance indicators are increasingly used to measure the performance and quality of higher education. The purpose of this article is to discuss their role for reflecting on the challenges faced by high-participation higher education systems, regarding quality of student outcomes, equity of access, societal relevance and financial sustainability. Based on a review of existing international comparable metrics, policy and scholarly literature on higher education performance, the article discusses the strengths and weaknesses of current performance indicators and the perennial tension between the burden of accountability and the inspiration and innovation that may result from the developmental use of performance indicators for improvement. It concludes by summarising some observable results of performance and quality management and reflecting on some possible future trajectories.
Descriptors: Higher Education, Educational Quality, Educational Indicators, Outcomes of Education, Access to Education, Relevance (Education), Sustainability, Accountability, Educational Innovation, Educational Finance
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A