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ERIC Number: EJ1327649
Record Type: Journal
Publication Date: 2021-Dec
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0020-8566
EISSN: N/A
Available Date: N/A
Resisting the Soft Skills Discourse: Perspectives and Experiences of Internationally Educated Nurses in Canada
Kim, Marcia; Guo, Yan
International Review of Education, v67 n6 p751-770 Dec 2021
The number of internationally educated nurses (IENs) who have joined the Canadian healthcare workforce has steadily increased since the mid-twentieth century. In the literature, IENs are often perceived as lacking "soft skills". This study explored IENs' interpretations of soft skills, and how they resist the soft skills discourse in their nursing practice. Data were collected from interviews with IENs from India, Pakistan and the Philippines who work as registered nurses (RNs) in Canada and analysed through the lens of "governmentality" and "technologies of the self." Findings show that IENs perceive nursing procedures ("hard skills") as inseparable from soft skills. Confronting the soft skills discourse, IENs provide holistic patient-centred care. Contrary to the deficit perspective, they demonstrate sophisticated communication and interaction skills. IENs use their transcultural knowledge and multilingual abilities to challenge the English-only policy in healthcare settings and meet the needs of patients from diverse backgrounds. This study suggests that there is a need to recognise, value and utilise IENs' skills, knowledge and experience in Canadian healthcare.
Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link-springer-com.bibliotheek.ehb.be/
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada
Grant or Contract Numbers: N/A
Author Affiliations: N/A