ERIC Number: EJ1321804
Record Type: Journal
Publication Date: 2021
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0884-1241
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Available Date: N/A
Differentiated: Segmentation for Improved Learning Strategies
Nonis, Sarath A.; Hudson, Gail I.; Philhours, Melodie J.
Journal of Marketing for Higher Education, v31 n2 p155-174 2021
Higher education has historically focused on demographics to target prospective students in recruitment and retention efforts. This study focuses on the effect of psychographic and behavioral elements at the learner level to identify student segments and to influence the outcomes that lead to retention and ultimately graduation. Psychographics that include several motivation, resource, and demographic variables were used to segment 245 undergraduate college students from a four year medium size AACSB accredited state school in the United States. Results from a Hierarchical Cluster Analysis identify four segments that differ significantly in terms of not only motivation, resource, and demographic variables but also outcome variables such as academic achievement, satisfaction, and university loyalty. Findings suggest students to be heterogeneous needing different interventions targeted to different student groups. Discussion includes implications for students, instructors, and administrators, as well as actions that may positively influence retention, and graduation efforts among different student segments.
Descriptors: Undergraduate Students, Learning Strategies, Student Characteristics, Personality Traits, Academic Achievement, Student Satisfaction, School Holding Power, Student School Relationship, Demography
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
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Authoring Institution: N/A
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Author Affiliations: N/A