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ERIC Number: EJ1320429
Record Type: Journal
Publication Date: 2021-Dec
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1098-2140
EISSN: N/A
Available Date: N/A
A Behavioral Design to Reform Italy's Evaluation Policy
American Journal of Evaluation, v42 n4 p483-504 Dec 2021
Drawing on the extensive ethnographic research I conducted on Italy's performance evaluation system, this article highlights the cognitive biases associated with evidence use in decision making and institution working. Framing effects, status quo bias, motivated reasoning, and tacit conflicts between personal and organizational interests were only some of the behavioral phenomena policy makers, managers, and evaluators showed to limit their exposure to performance information. Integrating behavioral findings with theories of governance, evaluation utilization, and critical evidence-informed policymaking, this article discusses behavioral reform strategies to overcome (i) tacit conflicts of interests among evaluators, (ii) the compliance mentality with performance assessment among managers, and (iii) adversarial relationships between courts and administrative agencies as well as polarized politics with respect to evidence use and experts' behavior. A behavioral design is relevant to reform evaluation policies, especially in countries where performance regimes have been criticized, contested, resisted, and/or perceived as red tape and surveillance mechanisms.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com.bibliotheek.ehb.be
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Italy
Grant or Contract Numbers: N/A
Author Affiliations: N/A