ERIC Number: EJ1317753
Record Type: Journal
Publication Date: 2021-Dec
Pages: 9
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2379-2981
EISSN: N/A
Available Date: N/A
Who's on First: A Resource on Workplace Communication
Julien, Mark; Clayton, Russell; Stratton, Micheal
Management Teaching Review, v6 n4 p383-391 Dec 2021
In this article, we present a witty and relevant resource for students to learn and apply communications concepts to assess barriers to communication and tactics for overcoming such barriers. Leveraging the humor of a classic Abbott and Costello comedy routine, we challenge students to analyze the clip and to identify best practices in communication. We also contrast other communications exercises with this resource to demonstrate that it is an easily implementable and valuable tool to help students learn basic workplace communication concepts.
Descriptors: Business Communication, Humor, Communication Problems, Communication Strategies, Administrator Education, College Instruction
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
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