ERIC Number: EJ1290827
Record Type: Journal
Publication Date: 2021-Apr
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-1302-6488
EISSN: N/A
Available Date: N/A
Impact of Quality Antecedents on Satisfaction toward MOOC
Turkish Online Journal of Distance Education, v22 n2 Article 10 p164-175 Apr 2021
Literature emphasized the importance of quality antecedents on the successful implementation of MOOCs. However, rare studies are available on how to examine the quality antecedents in the MOOC context. Thus, the objective of this study is to assess the impact of quality antecedents on satisfaction toward MOOC. This study is mainly quantitative, adopted the D&M IS Success Model to examine the relationships between quality antecedents (i.e. system quality, information quality, service quality) and satisfaction toward MOOC. An online survey method was used to collect data from 1000 undergraduate students from five universities in Malaysia; 622 questionnaires were returned for a response rate of 62.2 percent. The questionnaire comprised of two parts. Part1 collected the demographic data, part2 elicited data related to satisfaction and quality antecedents. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results partially supported the effect of the quality antecedents on learner satisfaction toward MOOC. There was full support for the relationship between system quality and learner satisfaction toward MOOC. The findings provided by the study have significant practical and theoretical implications about the implementation of MOOC successfully.
Descriptors: Large Group Instruction, Online Courses, Educational Technology, Student Satisfaction, Undergraduate Students, Foreign Countries, Influences, Intention, Educational Quality, Program Effectiveness, Difficulty Level, Access to Information, Guidelines
Anadolu University. Office of the Rector, Eskisehir, 26470, Turkey. Tel: +90-222-335-34-53; Fax: +90-222-335-34-86; e-mail: rektor@anadolu.edu.tr; e-mail: TOJDE@anadolu.edu.tr; Web site: http://tojde.anadolu.edu.tr/
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Malaysia
Grant or Contract Numbers: N/A
Author Affiliations: N/A