ERIC Number: EJ1289828
Record Type: Journal
Publication Date: 2020
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1361-4533
EISSN: N/A
Available Date: N/A
Do They Really Know What They Need? Prototypes and Different Research Methods as a Means of Testing Students' Feedback -- A Case-Study
Frank, Ninon Franziska; Schrader, Jarmo
New Review of Academic Librarianship, v26 n2-4 p433-444 2020
Adopting a demand-oriented perspective helps librarians to understand their users better. Involving them in ongoing changes has the potential to have a lasting positive effect on the satisfaction of existing users and the recruitment of new ones. Three case-studies, which involved creating new learning spaces at the University Library of Hildesheim lead to the understanding that librarians need to employ attitudinal and behavioural research techniques to reach that goal because users -- as it turns out -- often do not really know what they need until they get a chance to try it.
Descriptors: Foreign Countries, Academic Libraries, Library Services, Librarians, Users (Information), Research Methodology, Feedback (Response), College Students, Library Facilities
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Germany
Grant or Contract Numbers: N/A
Author Affiliations: N/A