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ERIC Number: EJ1263055
Record Type: Journal
Publication Date: 2020-Aug
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1045-1595
EISSN: N/A
Available Date: N/A
Online Academic Incivility among Adult Learners
Campbell, Laurie O.; Tinstman Jones, Jessica; Lambie, Glenn W.
Adult Learning, v31 n3 p109-119 Aug 2020
More and more faculty who teach online are facing incivility in their classroom. These disruptions impede learners' development and wellbeing and can negatively impact faculty and institutions of higher education. In this article, we review the consequences of online academic incivility and the situational factors that contribute to these disruptions. In addition, we present promising practices and strategies for faculty, including: (1) functional communication; (2) empathy; (3) timely feedback; (4) active listening; and (5) clear and consistent expectations. Faculty members implementing these strategies in their online classes may be useful in reducing the challenges of academic incivilities. Future research directions and practical implications for promoting civil communications are considered.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com.bibliotheek.ehb.be
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A