Work intensification has heightened and accelerated the need for Canadian school principals to manage their emotions. This case explores the emotional aspects of a contemporary principal's work in a large urban school and highlights effective coping strategies and approaches used to regulate her emotions. The teaching notes describe several activities that can strengthen leadership capacity and ensure that participants engage with current research on emotions and work intensification. Activities include identification and evaluation of coping, emotional regulation strategies, scripted and improvisational role play, and structured reflection