ERIC Number: EJ1224246
Record Type: Journal
Publication Date: 2019
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1533-290X
EISSN: N/A
Available Date: N/A
Change for a Better Paradigm: Assessing the Library Services for Distance Learners in an African Institution
Ahenkorah-Marfo, Michael; Kotei Nikoi, Samuel
Journal of Library & Information Services in Distance Learning, v13 n3 p307-318 2019
The study aimed at investigating distance learners' use of, and satisfaction with academic library services. It is a case study that employed a survey method to solicit the views of distance learning students of the Kwame Nkrumah University of Science and Technology (KNUST). Findings revealed a fairly satisfactory use of the library services albeit a low patronage of the services; an indication that the existing service model is not suitable for distance learners since it lacks support services targeted at this category of users. Recommendations are made to library management to ensure that distance learners are not disadvantaged.
Descriptors: Foreign Countries, Academic Libraries, Library Services, Distance Education, College Students, Users (Information), Student Attitudes, Usability, Student Satisfaction, Expectation, Access to Information, Barriers
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Ghana
Grant or Contract Numbers: N/A
Author Affiliations: N/A