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ERIC Number: EJ1223976
Record Type: Journal
Publication Date: 2019
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1536-7967
EISSN: N/A
Available Date: N/A
Empirical Analysis of Undergraduates' Satisfaction with Access to the University Library Websites
Adeyinka, Tella
Journal of Access Services, v16 n2-3 p94-115 2019
This study examined undergraduate students' satisfaction with the access to the University Library Websites. Through a survey research approach, the study distributed questionnaire to a sample of 54 final-year Library and Information Science undergraduate students selected from two Library schools in two different universities. Five research questions were answered and the results demonstrated that respondents are satisfied with the University Library Website, particularly the output (contents) followed by the accuracy of information on the Websites; respondents were mostly satisfied with the layout and design, and ease of navigation while mostly dissatisfied with the esthetic interface. Undergraduates visit their University Library Websites because they find it interesting relating with the librarians on social media (Facebook, Twitter, Linkdl), accessed e-resources, and information related to their disciplines. University Library Website is useful as it provides help line, information/news that is enlighten and educating, for downloading material and for having frequently asked questions. Respondents most likely want to see being added to the Websites Information on scholarship, grants and sponsorship locally and internationally, resources, and referrals specific to relevant situations. The study recommended improvement of the esthetic interface of the University Library Websites to increase the level of satisfaction of the undergraduates with the Websites.
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Nigeria
Grant or Contract Numbers: N/A
Author Affiliations: N/A