ERIC Number: EJ1063239
Record Type: Journal
Publication Date: 2012-Oct
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1540-4595
EISSN: N/A
Available Date: N/A
The Impact of CMS Quality on the Outcomes of E-Learning Systems in Higher Education: An Empirical Study
Kim, Kihyun; Trimi, Silvana; Park, Hyesung; Rhee, Shanggeun
Decision Sciences Journal of Innovative Education, v10 n4 p575-587 Oct 2012
Course Management Systems (CMSs) in higher education have emerged as one of the most widely adopted e-learning platforms. This study examines the success of e-learning CMSs based on user satisfaction and benefits. Using DeLone and McLean's information system success model as a theoretical framework, we analyze the success of e-learning CMSs in five dimensions: system quality, information quality, instructional quality, user satisfaction, and CMS benefits. An analysis of survey data collected from students participating in a university-wide CMS shows that system quality, information quality, and instructional quality positively influence user satisfaction, which, in turn, increases the benefits of CMSs. By providing a comprehensive framework for the critical success factors in e-learning CMSs and their causal relationships, this study provides practical implications for managing e-learning courses and resources for a more flexible and effective CMS-centered, e-learning environment.
Descriptors: Higher Education, Courseware, Database Management Systems, Electronic Learning, Usability, Participant Satisfaction, Information Systems, Computer Software Evaluation, Educational Quality, Instructional Effectiveness, Access to Information, Student Surveys, Online Courses, Systems Analysis, Student Attitudes, Delivery Systems
Wiley-Blackwell. 350 Main Street, Malden, MA 02148. Tel: 800-835-6770; Tel: 781-388-8598; Fax: 781-388-8232; e-mail: cs-journals@wiley.com; Web site: http://www.wiley.com.bibliotheek.ehb.be/WileyCDA
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A