ERIC Number: EJ1012921
Record Type: Journal
Publication Date: 2013-May
Pages: 7
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1049-7315
EISSN: N/A
Available Date: N/A
Factors Influencing Worker Morale: Evaluating Provider Demographics, Workplace Environment and Using ESTs
Patterson-Silver Wolf, David A.; Dulmus, Catherine N.; Maguin, Eugene; Cristalli, Maria
Research on Social Work Practice, v23 n3 p304-310 May 2013
Objectives: Mental health organizations are strongly encouraged to implement empirically supported treatments (ESTs); however, little is known about their working environments. The present study investigated how provider demographics, workplace environment, and whether ESTs were used affected the worker morale. Method: Frontline workers ("N" = 1,273) from 55 different programs in a single, large organization completed a measure of organizational culture and climate (OCC) and worker morale. A multilevel regression analysis used worker demographics to predict worker morale at Level 1 and EST use and OCC scales to predict program-level worker morale. Results: Worker morale was significantly negatively correlated with EST use and significantly correlated with OCC dimensions. Regression results showed that culture and climate but not EST use predicted morale. Conclusions: Although EST use by programs in this agency had negative effects on both morale and OCC, separately, the effect on morale was subsumed by the effect on OCC. (Contains 3 tables.)
Descriptors: Social Work, Caseworkers, Work Environment, Morale, Demography, Measures (Individuals), Rating Scales, Organizational Climate, Organizational Culture, Multiple Regression Analysis, Correlation, Employee Attitudes, Job Satisfaction, Tables (Data), Intervention
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Maryland; New York
Grant or Contract Numbers: N/A
Author Affiliations: N/A