Disability legislation demands inclusive institutional policy and practice to meet the needs of the growing numbers of students disclosing specific learning difficulties (SpLD)/dyslexia. However, surveys of provision indicate mixed levels of student satisfaction. Institutions need to be able to monitor the extent to which their practice embodies their inclusive mission statements. Fuller, Healey, Bradley and Hall developed a stage model of progress towards the fully inclusive institution which suggests that departments or individuals can remain at different stages, delaying transformation of the whole system. This case study, conducted within a small university, used documentation, interviews, questionnaires and focus groups to explore attitudes and practices at each level of the institution to establish the extent to which Fuller's model might enable identification and elimination of "disablist institutional practice" and the development of the fully inclusive ethos. Policy, management, lecturers and students were surveyed to explore attitudes and practices relevant to SpLD/dyslexia. Findings indicated that Fuller's model provided a clear and practical way of charting the institution's journey towards full inclusivity. Participants demonstrated the existence of examples of inclusive culture at all levels in University X, alongside a need for strengthened and clarified systems cementing links between management policy and the work of facilitators and lecturers. Inconsistencies in the systems connecting the levels potentially allow disablist practices to survive. Hence, identifying these gaps can facilitate their closure and promote the establishment of the fully inclusive institution. (Contains 2 tables.)