The Virginia Commonwealth University/A Grace Place Caregiver Telephone Support Pilot Program was developed as a service-learning experience for graduate students to address the need for family caregiver support services. The Telephone Support Program was developed by the Virginia Commonwealth University Department of Gerontology, in collaboration with A Grace Place Adult Day Center, as a pilot project that introduced a low-tech telephone outreach initiative in which trained students provided weekly caregiver support through active listening. Uniting students with family caregivers provided a challenging learning experience for students that enriched students' personal and professional development, provided an important service for caregivers, and met a critical community need. The findings demonstrate that a telephone support format offers a positive educational experience for graduate students and essential psychosocial support for family caregivers. (Contains 3 tables.)