The research presented in this article aims to validate quality assessment parameters for student support at higher education institutions. Student support is discussed as the system of services provided by a higher education institution which helps to develop student-centred curriculum and fulfils students' emotional, academic, social needs, and acts as a precondition for successful academic performance. The article emphasises that the quality of student support can be assessed through academic and non-academic student support dimensions. The following criteria are used to describe the academic dimension: career designing services, academic student information and counselling services, first year students' orientation courses, support for international students, foreign language centre services, library services, and distance study centre services. The non-academic dimension involves psychological counselling services, accommodation services, financial support and legal counselling, services that promote a sense of community, health services, and support for students with disability. (Contains 1 table and 4 footnotes.)