Peer reviewedERIC Number: EJ067073
Record Type: CIJE
Publication Date: 1972
Pages: N/A
Abstractor: N/A
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Available Date: N/A
Clerical Help Meets the Public
Shellman, Richard W.
RQ, 12, 1, 58-60, F 72
An experiment at the Rockford Public Library Business, Science and Technology Division in which clerical help was used to answer telephoned inquiries thereby releasing the librarian to help the walk-in clientele is reported and evaluated. (1 reference) (NH)
Descriptors: Clerical Workers, Experimental Programs, Librarians, Library Services, Public Libraries
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Education Level: N/A
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Sponsor: N/A
Authoring Institution: N/A
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