Student affairs professionals have a unique position within the higher education system; they provide students with opportunities to develop as a 'whole person' outside the classroom setting. SAPs are expected to be on campus, meeting the needs of students regardless of the time of day, responding to emergencies, while also trying to find balance in their personal life (Williams, 2018). Student affairs has long been a high stress, high demand, and high burnout job (Beeny et al., 2005; Guthrie et al., 2005; Howard-Hamilton et al., 2008; Marshall et al., 2016). Like the rest of the world, mothers working in student affairs, were thrust into an unknown situation when COVID-19 began emerging in the United States in early 2020. SAPs needed to adhere to campus guidelines during the pandemic, while dually managing their full-time work responsibilities, along with additional responsibilities brought on by school closures during the pandemic. The purpose of this qualitative study was to explore how mothers in student affairs within higher education in the United States balance their full-time job responsibilities, personal, and familial roles, while trying to avoid burnout and maintain work-family balance before, during, and twenty-eight months after a pandemic. Clark's (2020) Work/Family border theory served as a theoretical framework for this study. Seven themes emerged from the data analysis: (1) That Line Just Became Blurred, (2) Family Being First, (3) There Was No Balance, (4) You're Always On, (5) Burned Out, Stressed, Overwhelmed, Chaos, and Confusion (6) There Was a Lot of Communication, and (7) Support and Trust (or Lack Thereof). Implications, recommendations for student affairs professionals, institutions, managers, and supervisors, as well as recommendations for future research is also included. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com.bibliotheek.ehb.be/en-US/products/dissertations/individuals.shtml.]