As Australian universities have considered the potential of technology-enabled personalized learning, with some making significant resource investments, there has been little documented about their successes or failures. Additionally, for a sector with a history and culture of collaboration, the ability to learn from other implementations and generate better outcomes may be significantly curtailed without these shared insights. Through the perspectives of current and former university leaders and practitioners, at Australian institutions that have adopted technology-enabled personalized learning platforms, this qualitative, exploratory study seeks to understand and document what experiences have been to-date, and what other institutions and individuals may need to consider and support in their own pursuit of technology-enabled personalized learning. The study identified seven Australian universities with active or retired solutions and with Bolman and Deal's four frames model, as well as Rogers' diffusion of innovation theory, each institution's experience was assessed for themes that could provide valuable insights for other adopters in the future. Several key themes were identified, and include the need to appropriately consider and plan for the resource impacts of introducing a technology-enabled personalized learning pedagogy and platform; the importance of coordinated organic development with leadership support conscious of the need to shape institutional culture and spark the imagination and curiosity of key staff; a well-defined understanding of an institution's capacity and capability for change; and finally the need to avoid some of the most significant technology platform pitfalls experienced to-date. While the impacts of the COVID-19 pandemic on global higher education continue to be realized, technology-enabled personalized learning offers an opportunity to embrace the potential to deliver better learning outcomes, more efficiently. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com.bibliotheek.ehb.be/en-US/products/dissertations/individuals.shtml.]