The aim of this qualitative research study was to examine parents' perceptions of the effectiveness of synchronous and asynchronous online learning at an urban/suburban elementary school during the COVID-19 pandemic. The second goal of this research study was to add to the literature on online learning models through gathering valuable information regarding synchronous and asynchronous online instructional models. The following 3 major themes emerged during the data collection phase of this study: quality of instruction, parental support, and student motivation. Parents overwhelming believed that the quality of instruction was far superior in fall 2020 when the school employed a live synchronous learning model. Students were also more motivated and interested in school when taught under said model. By contrast, when the school was using an asynchronous learning model in spring 2020, parents reported that they had to provide a much higher level of support. Out of the 15 parents interviewed, 14 of them believed that the live synchronous model was much more effective than the asynchronous model. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com.bibliotheek.ehb.be/en-US/products/dissertations/individuals.shtml.]