Shanghai International Studies University has hosted an intercultural Massive Open Online Course (MOOC) course for several years. Course facilitators, mentors, and learners from all over the world are invited to enroll in the class. However, conversations between mentors and learners revealed that most were superficial. Thus, a pilot study was undertaken to improve mentor and learner interactions undertaken. The main focus of the research was to analyze the content of nine sustained conversations in the MOOC. The threads were selected for analysis from the first, third, and final week of the intercultural course. Initial analysis indicated responses made within the same day, and even within the early hours of initial postings, were conducive to sustained conversations. Within the discussion section, several suggestions were given to improve online interactions between mentors and learners. Training and orientation of mentors were suggested. Mentors could be encouraged to use the MOOC's notification system to reply to the learner's comments. With appropriate training, mentors might be able to respond to the learner's comments effectively. In the end, future suggestions for research were given to assess further and improve MOOCs. [For the complete volume, "Virtual Exchange in the Asia Pacific: Research and Practice," see ED610332.]