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ERIC Number: ED612130
Record Type: Non-Journal
Publication Date: 2021-Mar
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: N/A
Caring Campus: An Initiative to Involve Community College Staff in Increasing Student Success. CCRC Research Brief
Bickerstaff, Susan; Barnett, Elisabeth A.; Lopez Salazar, Andrea
Community College Research Center, Teachers College, Columbia University
Despite research pointing to the crucial role nonacademic staff play in student success in higher education, large-scale reform efforts at community colleges and elsewhere typically focus little direct attention on interpersonal interactions between students and staff. Caring Campus is a program developed and administered by the Institute for Evidence-Based Change (IEBC) to engage faculty and nonacademic staff--including individuals from financial aid, counseling, public safety, facilities, and enrollment management--in improving interactions with students and creating a culture of caring at community colleges. This brief introduces CCRC's research on the "staff-focused" Caring Campus initiative. It discusses the importance of nonacademic staff to the postsecondary experience and then presents a theory of change for the Caring Campus approach. Drawing on observations at six colleges and interviews conducted with 20 representatives from nine colleges and IEBC staff, the brief also describes initial findings related to the initiative's potential to affect college culture and ground further change efforts.
Community College Research Center. Available from: CCRC Publications. Teachers College, Columbia University, 525 West 120th Street Box 174, New York, NY 10027. Tel: 212-678-3091; Fax: 212-678-3699; e-mail: ccrc@columbia.edu; Web site: http://ccrc.tc.columbia.edu/
Publication Type: Reports - Research
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: Ascendium Education Group, Inc.
Authoring Institution: Columbia University, Community College Research Center
Grant or Contract Numbers: N/A
Author Affiliations: N/A