The COVID-19 health pandemic created an extremely stressful context for staff in workforce development programs and the participants with whom they work. "MyGoals for Employment Success" is an employment coaching program based in Baltimore, Maryland, and Houston, Texas, that combines a highly structured coaching model that emphasizes "executive functioning" -- the mental skills like emotional control, stress tolerance, time management, organization, mental flexibility, persistence, and other skills needed to complete most tasks -- with a set of financial incentives to support participants in making step-by-step progress in the labor market. Through the MyGoals project, MDRC has been working with neuropsychologist Richard Guare and behavior analyst Colin Guare, who have answered questions that staff have asked about how to support participants and help them continue to achieve their objectives, particularly during the current pandemic. The guidance offered to MyGoals coaches, presented in this brief, is also relevant for coaches and case managers working in other social services programs.