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ERIC Number: ED588957
Record Type: Non-Journal
Publication Date: 2018
Pages: 176
Abstractor: As Provided
ISBN: 978-0-4383-0902-9
ISSN: EISSN-
EISSN: N/A
Available Date: N/A
How Service-Learning Affects Employability Skills, Empathy, and Civic-Mindedness of Computer Science Students
Brice, Ann
ProQuest LLC, Ph.D. Dissertation, Cardinal Stritch University
Employers in Information Technology (IT) fields state that students entering the workforce may have solid programming skills, but they lack interpersonal skills, also known as employability skills. One way students may be able to improve their employability skills is to participate in service-learning projects as part of their regular college coursework. This study explored the experiences of IT students who performed service-learning projects. Technical college students majoring in computer science performed a variety of service-learning projects during their first, second, or third trimesters at the college. At the end of the term in which they performed their service-learning project, 13 students answered a series of questions about their participation in their particular project. In addition, five other IT students who had also engaged in service-learning participated in a focus group. The analysis of the one-on-one interview results informed the focus group questions. Participant responses were coded using pre-determined general categories of employability skills, empathy, and civic mindedness, and more specific codes evolved as data were further explored. This study explored three issues: the effect of performing service-learning on students' employability skills, the effect of performing service-learning on students' feelings of empathy, and the effect of performing service-learning on students' feelings of civic mindedness. The majority of participants revealed that they believed their time management skills, communication skills, self-confidence, and team-work had improved as a result of the service-learning experience. Most participants reported increased feelings of empathy and the need to be civically engaged. Findings suggest that performing service-learning has a positive impact on computer science students' employability skills and feelings of social responsibility. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com.bibliotheek.ehb.be/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com.bibliotheek.ehb.be/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A