ERIC Number: ED588145
Record Type: Non-Journal
Publication Date: 2018
Pages: 143
Abstractor: As Provided
ISBN: 978-0-4382-5762-7
ISSN: EISSN-
EISSN: N/A
Available Date: N/A
Maximizing Technology Adoption and Utilization: A Model for Technology Proficiency Development
Wilmore, Chéryl Kaye
ProQuest LLC, Ed.D. Dissertation, Wilmington University (Delaware)
Every successful organization undergoes continuous improvement and organizational change. The implementation of changes in any environment, specifically in technology, is subject to user apprehension and resistance that could threaten successful integration and utilization of new systems and technologies. Key to effective system transitions are implementation strategies that diffuse or eliminate resistance and facilitate successful end-user adoption of information technology. There are several strategic implementation approaches that can be used, but a change management plan, appropriate for the organization's people, goals, culture, and workflows provides a pathway to success. A structured approach not only facilitates a transition from current organizational processes and practices to new operational, technical, and strategic procedures, but it helps foster growth and elimination of tentativeness and opposition. This executive position paper [EPP] examines perceptions of technology and factors that affect end-user perceptions, technology acceptance models, usage and adoption trends, and discovers best practices for technology implementation. As part of this EPP, a training model was designed and tested in order to determine its effectiveness in changing end-user perceptions, thereby increasing adoption and utilization and positively influencing self-efficacy with new technology. This EPP reports on the testing of this new framework as a strategic approach to promoting engagement with technology and makes the case for a new implementation model focused on end-user engagement as a means of orchestrating more successful technology adoption and usage by end-users, personally and in organizations. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com.bibliotheek.ehb.be/en-US/products/dissertations/individuals.shtml.]
Descriptors: Adoption (Ideas), Information Technology, Organizational Change, Influences, Best Practices, Training, Attitude Change, Computer Use, Self Efficacy
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A