Reform of vocational education and training (VET) in Europe is complex, especially at a time of economic crisis. Cedefop raises awareness and provides analysis and advice to policy-makers at European level and in Member States to help them decide on policies and actions. Cedefop's work supports the European policy agenda for VET and lifelong learning. Cedefop's medium-term priorities 2012-14 guide its work. They reflect the European Union's (EU's) priorities for VET and include tasks that the Council of Ministers, European Commission, Member States and social partners have specifically asked Cedefop to carry out. Cedefop's impact depends largely on the value and trust stakeholders place on the authority, reliability and usefulness of its results. This depends on solid analysis and effective communication. Performance indicators show that stakeholders value Cedefop's work and demand for its expertise is rising. This paper discusses Cedefop's achievements in 2012 and plans for 2013. (Contains 2 boxes and 1 footnote.)