Self-assessment leads to stronger performance in the nation's colleges and universities. That's the premise of "Excellence in Higher Education," a model self-assessment program that has earned accolades from the higher education community. Based on the Malcolm Baldrige National Quality Award framework, the fourth edition of this bestseller is the definitive tool for college and university administrators in defining mission, assessing stakeholders, measuring outcomes, gauging performance against other institutions, and ensuring continuous improvement. The new "EHE" provides a framework that integrates the Baldrige criteria with the standards and language developed and used by accrediting associations. The book provides facilitators with a solid understanding of the "EHE" model, providing detailed guidance in each of seven areas: (1) leadership; (2) strategic planning; (3) beneficiaries and constituencies; (4) programs and services; (5) faculty, staff, and workplace; (6) assessment and information use; and (7) outcomes and achievements. The "Workbook and Scoring Guide" and Facilitator's Guide CD-ROM both include generously illustrated PowerPoint presentations for use in facilitating workshops. The scoring guidelines will help readers interpret results and gauge their institution's performance. [For the companion report, "Excellence in Higher Education Guide: An Integrated Approach to Assessment, Planning, and Improvement in Colleges and Universities," see ED524362.]