There is a paucity of research on the topic of professional school counselors and their perceptions of families. The purpose of this phenomenological, qualitative study was to examine how urban professional school counselors perceive low-income families in their schools. To accomplish this investigation, ten school counselors in two urban school districts were interviewed twice and were then sent an email with follow-up questions. The data was analyzed for themes and patterns, which were subjected to verification procedures. Three categories emerged from the data: urban school counselors' perceptions of the low-income families in their schools, effects of school counselors' perceptions on their collaboration with low-income families, and school counselors' personal feelings and reflections in response to their experiences with low-income families. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com.bibliotheek.ehb.be/en-US/products/dissertations/individuals.shtml.]