This report describes essential characteristics and key program outcome measures for the Student Support Services (SSS) program grantees and participants in reporting years 2002-03 and 2003-04. The SSS program is designed to increase college persistence and graduation rates for eligible students, increase the transfer rates of eligible students from two-year to four-year institutions, and foster an institutional climate supportive of the success of low-income and first-generation college students and individuals with disabilities. Because of their disadvantaged background, SSS participants often need a longer time to complete a degree than their counterparts with dissimilar backgrounds. This report displays the completion rates for the 1998-99 freshman cohort participants who completed a bachelor's degree within six years of beginning college, that is, within five years after their freshman year. It also presents the degree completion rate by the length of time participants received services. The report consists of two sections. Section I describes select grantee and participant characteristics for reporting years 2002-03 and 2003-04. Section II presents information on program outcomes and impact as measured by persistence and degree completion rates for full-time freshmen and type of institution. Section II also presents data on length of services received and degree completion. After Section II, three appendices provide some supplemental or supportive information. Appendix A presents the number of student records contained in the 2002-03 and 2003-04 a annual performance report (APR) data. Appendix B reports select characteristics of grantees and participants by state. Appendix C provides counts corresponding to the percentages displayed in the figures. A glossary is also included. (Contains 20 tables, 7 figures, and 10 footnotes.) [This report was prepared for Federal TRIO Programs, Office of Postsecondary Education, U.S. Department of Education by American Institutes for Research.]