The majority of learning that occurs in the workplace is informal, however, little is known about how such learning is best supported and nurtured. A qualitative case study was recently conducted to explore the contextual factors that may shape informal workplace learning. Fifteen in-depth interviews were conducted and constant comparative analysis is being used to complete data analysis. Emergent findings derived about informal learning from 10 in-depth interviews are the focus of this paper. (Contains 1 figure.) [For complete proceedings, see ED491481.]