When a student is in dire need of emotional support, caring adults in the school can make a difference. This essential resource helps practitioners prepare all school personnel to respond sensitively and effectively to children and adolescents in crisis. Packed with user-friendly features--including over 50 reproducible tools--the book provides crucial guidance for helping students cope with such stressful circumstances as bullying, abuse, parental divorce, chronic illness, depression, loss, and more. The emphasis is on giving teachers and staff basic crisis intervention skills: how to react, what to say, and what to do to create a safe and supportive environment. In a large-size format with lay-flat binding to facilitate photocopying, the volume's utility is enhanced by many specific training ideas and activities. This book is part of the Practical Intervention in the Schools Series, edited by Kenneth W. Merrell. The following seven chapters are presented: (1) Introduction to Crisis Intervention (Melissa Allen Heath, Dawn Sheen, Ellie L. Young, and Bart Lyman); (2) Responding to a Crisis (Melissa Allen Heath, Dawn Sheen, Neil Annandale, and Bart Lyman); (3) Communication: How to Listen, What to Say, and How to React (Melissa Allen Heath and Annette Jerome); (4) Children's Literature: A Resource to Assist with Crisis Intervention (Dawn Sheen, Melissa Allen Heath, Nathan Jones, Emily Heaton, and April Gstettenbauer); (5) Assisting Students with Specific Problems (Dawn Sheen, Melissa Allen Heath, Jolene Campbell, Chrisandra Melville, and Bart Lyman); (6) Preparing Noninstructional Personnel and Bus Drivers to Assist with Crisis Prevention and Intervention (Melissa Allen Heath and Ellie L. Young); and (7) Avoiding Burnout: Taking Care of Yourself (Melissa Allen Heath and Bart Lyman). Appended are: (1) Free Crisis Intervention Resources from the Substance Abuse and Mental Health Services Administration; and (2) Additional Books for Bibliotherapy and References.