Scratch the surface of any successful organization and readers will likely find systems designed to evaluate how well it runs. The approach to evaluation presented in this book can be applied in a variety of contexts, but the focus here is on the evaluation of leadership development initiatives. Effective evaluations keep leadership development initiatives on track and contribute to organizational learning so that organizations remain responsive and resilient. After a preface and an introduction, this book is divided into the following chapters: (1) "The Cyclical Nature of the Evaluation Process"; (2) "Focusing the Evaluation"; (3) "Designing and Conducting the Evaluation"; and (4) "Using Evaluation Findings." Following a list of references, appended are: (1) Evaluation Resources; (2) Daily Evaluation Forms (Example); (3) End-of-Initiative Forms (Example); (4) Preinitiative Expectations Survey (Example); (5) Post-Initiative Benefits Survey (Example); (6) Individual Interview (Example); (7) Learning Survey (Example); (8) Change Survey (Example); (9) Behavioral Observation: Qualitative Data (Example); (10) Behavioral Observation: Quantitative Data (Example); (11) Focus Group Interview Questions (Example); (12) Group Dialogue Questions (Example); (13) Workplace Statistics (List of Measures); (14) Workplace Statistics Survey (Example); (15) Measuring Change in Organizational Systems and Processes; and (16) Measuring Customer Satisfaction.