This report presents an overview of the Extended Opportunity Programs and Services (EOPS) Operational Program Reviews (OPRS) conducted at 18 California Community Colleges in the academic year 2001-2002. It sets findings about programs' strengths and weaknesses in the context of the eight EOPS program components: management and coordination, outreach, instructional development and support, counseling and advising, transfer and career transition, financial aid coordination, special activities, and the CARE (Cooperative Agencies Resources for Education) program. The reviews drew data from questionnaires returned by 545 faculty and staff and 819 students, with 655 additional detailed interviews with faculty and staff, and 309 interviews with students. Operational Program Review teams make recommendations based on the eighteen reviews. Each review is individualized, and programs are not compared with one another. Some of the 104 recommendations are as follows: (1) 8 recommendations were made for more adequate program space to enhance privacy for counselors; (2) 3 programs were directed to develop a written recruitment plan, or to improve the existing plan; (3) 11 recommendations were made regarding instructional support activities including tutoring services and practices; and (4) 30 recommendations were suggested in the counseling/advising component, which included the need to hire more counselors. (NB)