Australian vocational education and training (VET) providers show increasing interest in using electronic technology to provide online learning, student services, and business functions, according to a study that included a literature review, Internet search, interviews with organizations that use e-business models for online learning, analysis of overseas educational e-business models, and analysis of non-educational e-business models. Major findings include the following: (1) The new practices are indicators of growing convergence between e-business and online learning; (2) online learning is being repositioned as a service of customer-centric VET organizations; (3) new and emerging e-business models could enhance VET online learning system delivery, enrolment, and management; (4) positioning online learning as a component of an integrated, e-business approach of a customer-focused organization complements VET emphasis on stimulating adoption of online learning by improving pedagogy and quality measures; (5) VET organizations use e-business models similar to new ones from overseas and exhibit good practices in applying e-business principles or processes to online learning delivery and support; (6) benefits of e-business for customers are user choice and access to personalized services delivered electronically, and for organizations, benefits are increased market reach and enhanced customer relationships; (7) barriers are costs, user resistance, technology availability, limited staff skills, and organization inexperience; (8) risks are vendor instability, premature technology obsolescence, privacy invasion, and legal issues; (9) educational, organizational, cultural, and technological factors could influence convergence of e-business and online learning; and managers should conduct a strategic analysis of their organization that would influence planning e-business linkage with online learning. (Includes 47 references and 3 appendixes.) (YLB)