The Workplace English Language and Literacy (WELL) program is intended to provide Australian workers with the language, literacy, and numeracy skills needed to meet their current and ongoing employment and training needs. A research methodology based on the principles of naturalistic inquiry was used to examine the extent to which WELL projects have been undertaken in Tasmania and assumptions about the program's resources and delivery. Statistical information from the Commonwealth Department of Education, Training, and Youth Affairs (DETYA) were analyzed, and interviews were conducted with a range of officers from DETYA, industry training advisory bodies (ITABs), registered training organizations (RTOs), and workplace training officers at four training sites across Tasmania. The study established that Tasmanian enterprises, ITABs, and RTOs take substantial advantage of the WELL program and value its contribution. WELL was found to play a vital role in supporting provision for literacy and numeracy in training packages by enabling access, improving communication, and promoting a training culture leading to wider workplace training. Underlying assumptions about WELL resources and delivery were shaped by concepts of literacy. Although a degree of enterprise, ITAB, and RTO reliance on WELL was discovered, the program was found to generate a proactive outlook. More extensive promotion of the WELL program's benefits was recommended. (56 references.) (MN)