A growing number of community college students no longer come to campus. The Internet is a catalyst for what many believe will be an explosion in distance and distributed education. More older, part-time, working students than ever before are attending higher education. They do not want a traditional relationship with their colleges. They want to be treated as customers; they want service, convenience, and quality control. If colleges want to market online learning, they must review the support extended to the adult in an online environment. As adults enter higher learning, many seek a kind of academic redemption and re-construction of their life and sense of self. Their experience in the community college affirms both their sense of limitations and their confidence that they can succeed. Many adults are unprepared in math, reading, or writing skills necessary to perform college-level work. Combined with new technologies, this may create uncertainties and discouragement. Many adult learners need alternate intake, learning, and service options because of life situations. Those without an understanding of technology requirements in distance and online courses benefit from initial and continuing technical support. Community colleges should also provide educational services available any time and place. (15 references) (YLB)