While electronic mail (e-mail) has accomplished an "instructional objective" of the fastest growing method of communication, the backlash can be harmful with respect to workforce productivity. The capabilities of online communications have broadened methods in which instructors and students can interact, business operate, and people converse. This paper uses the findings from management structured online classes of geographically dispersed students engaged in virtual teams. The study in the paper used a case study method to examine experiences and practices of "netiquette" by these students--data were collected from an online survey (n=97) designed to assess four components as they relate to each other and the overall instructional objective. The paper describes online students' experiences and practices of netiquette. Includes survey data. Contains 5 references. (Author/NKA)