The Media Center at Eastern Illinois University developed and streamed on the Internet 26 short (one to five minutes) instructional videos about WebCT that illustrated specific functions, including logging-in, changing a password, and using chat. This study observed trainees using and reacting to selections of these videos. It set out to assess attitudes toward the quality of online videos and to identify perceptions trainees had about the video's impact on their learning. A secondary aim of the study was to evaluate the potential of a video-split-screen technique for making observations of trainees during training. Trainees responded positively to the video training and the mode of delivery. They also perceived their learning to have been positively impacted as a result of it. As an observation tool, the video-split-screen technique was useful and it yielded much data in multiple media formats. Instructional video training as presented in this paper appears to be a viable WebCT resource. An extensive development effort was not needed to produce a worthwhile product that is easily modified and updated. These facts coupled with the trainees' positive reactions suggest that this instructional modality can be an effective supplement to face-to-face training. (Contains 5 references.) (Author/AEF)