This report examines the indicators of institutional effectiveness for Mount Hood Community College (MHCC) (Oregon). The document reports on five institutional goals: (1) knowledge-based workforce education and services; (2) access for members of the community and development of an environment in which diversity thrives; (3) economic development, with emphasis on information, engineering, biomedical and biological technologies; (4) seamless transfer opportunities to colleges, universities, and careers; and (5) an infrastructure and support services to ensure student success. Outcomes for goals include: (1) 92% of employers responding to surveys reported being "very satisfied" with program services; (2) increased FTE enrollment target of 3% for 2001-2002 was met and exceeded, with an actual increase of 6.1% over 1999-2000; (3) a 70% employment or continuing education rate among professional technical graduates; (4) over the past four years, the annual percentage growth rate in gift revenues was nearly 15%; and (5) grant aid to students increased from $2.0 million and 988 students in 1996-97 to $3.5 million and 1,491 students in 2000-2001. Benchmarks and evaluation measurements for the third goal remain to be completed. (NB)